Services & onboarding

Live on Retailgrid in days - with a team behind you.

Enterprise pricing suites come with multi-quarter rollouts and consulting invoices. Retailgrid's retail AI implementation is different: guided onboarding, a named success contact and support that answers - without a services bill that dwarfs the software.

retailgrid.io/pricing
Retailgrid pricing grid showing live competitor prices, price ranges, and competitor analysis across SKUs
How onboarding works

From first upload to first repricing - three steps.

Most teams price their first category in Retailgrid within their first week.

01

Connect your data

Connect Shopify or Magento natively, or bring catalog, costs and sales via CSV or API. We help you map it into the workspace and flag the gaps.

02

Configure rules and agents together

We set up your first pricing rules, margin floors and monitoring feeds with you - in plain English, matched to how your team already prices.

03

Go live with guardrails

Start in recommendation mode, approve changes in bulk, and widen agent autonomy at your own pace. Every change stays explainable and auditable.

What you get

Software plus the people to make it stick.

Three commitments that come with every Retailgrid plan.

Guided onboarding

A structured setup with our team - data mapping, first rules, first monitoring feeds - so value shows up in the first weeks, not after a quarter of configuration.

See the platform

A named success contact

You know who to call. Your success contact reviews your setup with you, suggests strategy improvements and brings new features to your workflow.

See plans & pricing

Support that answers

Reach us where your team already works - email and Slack. Questions about rules, data or agents get answers from people who know your account.

Talk to us
Services questions

What teams ask before starting

How long does implementation really take?
Days for a first category, not months. Native platform connections are near-immediate; file- and API-based setups depend on your data shape, and our team does the mapping with you during onboarding.
Do we need a data team on our side?
No. If you can export your catalog and costs, we can work with it. Teams with a warehouse (BigQuery, Snowflake) can connect it directly, but it's not required.
We price everything in spreadsheets today. How do we migrate?
That's the most common starting point. Retailgrid's workspace keeps the spreadsheet feel your team knows - the migration is usually one catalog upload plus a session to translate your current logic into rules.
What does support cost?
Onboarding and support are part of every paid plan - see plans & pricing for what's included at each tier. There is no separate implementation fee.

Talk to the team that will onboard you.

No handoff to a services partner. The people on the demo are the people who set you up.